Payment, Attendance & Cancellation Policies
DEP Admission Appeal Process
Appeals must be made in writing and addressed to the ICD's Vice President, Education & Certification no later than 7 days after an applicant is notified that their application has been denied. Unsuccessful applicants are encouraged to carefully review the admissions criteria against their experience and qualifications before submitting an appeal. Appeals will be reviewed solely for new information that was not previously provided that highlights additional experience or qualifications of the applicant in relation to the admissions criteria. In most cases, appeal decisions will be communicated to the applicant within 21 days of receipt of the appeal. Appeal decisions are final.
DEP Application Fee and Tuition Fee Policy
Applicants are encouraged to carefully review the admissions criteria against their experience and qualifications before submitting an application for admissions. Application fees are non-refundable and payment of the application fee must be received by the ICD before an application will be considered for admission. For applicants who are non-members of the ICD, a $500 non-refundable application fee (plus applicable taxes) is required at the time of application. For individual category members of the ICD, a $250 non-refundable application fee (plus applicable taxes) is required at the time of application. For board category members of the ICD, there is no application fee.
DEP Cancellation Policy
Refunds will be given for cancellations received in writing to ICD’s Manager, Formal Education no later than 28 days before the start date of Module I subject to an administration fee of $500 (plus applicable taxes) and forfeiture of the application fee (plus applicable taxes). Cancellations received in writing less than 28 days and no later than 14 days before the start date of Module I will be issued a full credit on account to be applied to another offering within one calendar year. No refunds will be provided for cancellations received less than 14 days before the start date of Module I. Non-attendance will incur the full course fee. Should the ICD need to cancel or postpone a course offering, applicants will be issued a full refund and be provided with a credit on account equal to the application fee to be applied to another offering within one calendar year.
DEP Deferment Policy
Under exceptional circumstances only, applicants admitted into the DEP may request a one-time deferment into a future DEP offering. A request for deferment will be considered only if the applicant has paid all outstanding fees. The request must be made in writing to the ICD’s Manager, Formal Education no later than 14 days before the start date of Module I of the original course the applicant is admitted into. A deferment is possible only if space is available and is at the discretion of the ICD. A $500 administration fee (plus applicable taxes) will be charged for deferment. Should there be any difference in program pricing, the pricing of the new program being entered into will apply.
DEP Participant Substitution Policy
DEP applicants are admitted into the program on an individual basis based on the specific qualifications and experience of the candidate. Participant substitutions are not permitted after the course has begun. Where an organization is paying the course fees for an employee admitted into the course a substitution is possible prior to the start of Module I. However, the substitute participant must meet the same criteria for admissions and be reviewed by the admissions committee. A request for substitution must be made in writing to ICD’s Manager, Formal Education no later than 14 days before the start date of Module I. Substitutions are at the discretion of the admissions committee. A $250 administration fee (plus applicable taxes) must accompany the written request. If the substitute applicant is declined admission, the full course fees are still payable for the original participant whether or not that individual attends.
DEP Module Location Transfer Policy
Participants may request a transfer to participate in a module taking place in another city or on another date in their original city subject to the DEP Module Order Policy. There is no fee for the first module transfer. Subsequent module transfers will be charged a $250 administration fee (plus applicable taxes). A request for transfer must be made in writing to ICD’s Manager, Formal Education no later than 28 days before the start of the original module the applicant was admitted into. A module transfer is possible only if space is available and is at the discretion of the ICD.
DEP Compassionate Module Transfer Policy
In cases where participants have an illness or other unforeseen last-minute emergency that prevents their participation in an entire module, the ICD will make every effort to accommodate the participant’s transfer into a future module. Participants, or their representatives, should contact the ICD’s Manager, Formal Education as soon as possible in these situations to request a transfer. There is no fee for the first such request. Subsequent requests will be charged a $250 administration fee (plus applicable taxes). Where only one day will be missed, participants are expected to attend the other days in the module. The ICD is not able to make arrangements for participants to make-up only a single day.
DEP Module Order Policy
Participants must complete Module I as the first module in the sequence and Module IV as the last module in the sequence. In special situations, participants may be allowed to complete Module III before Module II.
DEP Graduation and Attendance Policy
Participants who complete each of the four (4) modules of the DEP and meet graduation requirements will receive a certificate of graduation. Full participation in the 12-day program is strongly encouraged. However, participants are required to attend at least eleven (11) of the twelve (12) days. Participants who fail to attend one (1) full day will have no opportunity to make-up that day. Participants who fail to attend the required minimum eleven (11) days will need to make-up the subsequent days beyond the first full day missed. A graduation certificate will not be issued until such time as the participant fulfills the graduation requirements. Unless otherwise approved by the ICD, participants must fulfill all graduation requirements within 24 months of the month in which the participant took module 1. Participants who fail to meet graduation requirements within this time will forfeit the course and all fees paid. Participants will not be eligible for placement in graduation advertisements until such time that they fulfill graduation requirements and it shall be the sole discretion of the Institute of Corporate Directors (ICD) as to which graduation class advertisement they will be placed. Participants will not be eligible to take the ICD.D written or oral examinations until they have graduated. Participants who wish to reschedule missed days should contact the ICD's Manager, Formal Education.
